Effective date: September 2, 2025
No Returns or Refunds for Digital Goods
All purchases of digital products, downloads, licenses, subscription access, templates, code, or other intangible items from Dripyard are final and non-refundable. Because digital content can be accessed, copied, or stored immediately after purchase, it is not possible to verify that it has been completely “returned.” For this reason, we do not accept returns or provide refunds for digital goods once an order is completed.
We’ll Work With You
Your satisfaction matters. If you experience a problem with a download, file corruption, account access, or you believe you were charged in error (for example, a duplicate purchase), please reach out using the support options provided within the Services. We will make reasonable efforts to help you resolve the issue, which may include:
- Re-enabling or extending download access
- Providing a fresh download link or updated files
- Troubleshooting installation or activation problems
- Correcting duplicate or clearly erroneous charges
Exceptions Required by Law
Nothing in this policy limits any rights you may have under applicable consumer laws. Where required by law, we will honor those rights (for example, where a mandatory cooling-off period or specific refund right applies).
Fraud & Abuse
We may investigate suspected fraud, abuse, or violations of our Terms. If a discretionary refund is issued, any associated license keys, credentials, or access rights may be revoked and your ability to use or update the digital product may be disabled.
How to Get Help
For support with your purchase, please use the in-product or account support tools available within the Services (e.g., help links, support widgets, or request forms). Provide your order ID and a brief description of the issue so we can assist you quickly.